The use of this website is subject to the Privacy Policy mentioned below, and the user must verify the respective terms in each new use.
This Privacy Policy is intended to provide you with all the information you need to understand our privacy practices. However, if you have any questions regarding our privacy practices and this Privacy Policy, you may submit your questions via e-mail: customercare@softwalk.pt.
- OUR POLICY
Everyone has the right to the protection of their personal data. SOFTWALK respects the users’ right to information on the collection and processing of their personal data. SOFTWALK guarantees that personal data are processed in Portugal in a correct and lawful manner, in accordance with good practices. This site is designed so that the collection and use of your personal data is minimal and does not exceed the original purpose for which it was collected.
- TREATMENT OF PERSONAL DATA
2.1 Your personal data are collected and processed by SOFTWALK only for purposes strictly linked to the use of this site, its services and the purchase of products. However, your personal data may also be used for other processing operations which fall within the scope of these uses:
a) Whenever you execute a process of buying products sold on this site, we collect your personal data (eg password, size, e-mail address, delivery address , credit card number and telephone number) on the purchase form, only for the purpose of selling, sorting and transporting the products ordered.
b) Whenever you request service assistance, we collect your personal data (for example: name, e-mail address) in order to provide you with the services of Support to the Online store customers that are relevant to this site and for assistance;
c) Whenever you save a delivery address, we collect your personal data in order to simplify the processing of your future orders.
2.2 Your personal information will only be communicated to third parties when it is necessary to process an order. Your personal data will be disclosed in the following cases:
a) Electronic payment services through credit cards;
b) Processing of purchased products;
c) Select, package and dispatch articles;
d) Solve questions or questions related to the sale of products;
e) Processing payments for the purchase of articles;
f) Process returns of articles.
- DISCLOSURE OF YOUR PERSONAL DATA
Your personal data may be disclosed to third parties who provide specific services, such as external entities hired by SOFTWALK . Any disclosure will be made without exceeding the purpose for which your personal data were collected and subsequently processed. In addition, your personal data may be disclosed to third parties for:
a) Comply with applicable laws;
b) Responding to judicial and governmental inquiries;
c) Comply with valid legal processes;
d) Protect the rights or property of SOFTWALK .
Above all, your personal data will not be disclosed to third parties without being informed or without your consent, when required by law, except as provided in this document.
- COOKIES
SOFTWALK uses automatic data collection systems such as cookies. A “cookie” is a device transmitted to the hard disk of an Internet user. While cookies do not contain intelligible information, it allows us to link an Internet user to your personal information. Cookies are disclosed by our servers and no one can have access to the information contained therein. Only SOFTWALK has access to the information collected by cookies, collectively and anonymously, in order to optimize its services and those of this site to the needs and preferences of the user and to make the preparation of the Web pages personalized.
Acceptance of our automatic procedures for collecting data and the use of cookies is necessary to take advantage of the many features and services offered through this site, including the purchase of products. If you set your browser to block or delete cookies, we can not guarantee that you will have access to all the features and services offered through this site (for example, your computer may not be able to display the image of the product you are trying to purchase).
We will use cookies for functions such as browsing the catalog, buying products online and providing services reserved to registered users.
- LEGISLATION
The processing of personal data by SOFTWALK will be carried out in accordance with the Portuguese Law in force. The purchase and sale agreements of products through this site are regulated by the Portuguese Law.
- NOTICES, MODIFICATIONS AND CANCELLATION OF SERVICES
SOFTWALK may change or update at any time all or any part of this Privacy Policy, even if it is not required by applicable laws and regulations. All changes and updates will take effect after they are posted to this part of the site. This way you should regularly access this section of the site in order to see the updated version of our Privacy Policy.
- INTELLECTUAL PROPERTY RIGHTS
All content on this site is the exclusive property of SOFTWALK texts, images, or any other information that does not come from third parties. In this way they are protected by the Copyright Code. SOFTWALK reserves the right at any time to make changes to these contents, and is under no obligation to make any prior communication to the users.
- THIRD PARTY CONTENT
This website may contain links to third-party sites (“linked sites”). The linked sites are not under the control of SOFTWALK and SOFTWALK is not responsible for the content of any Linked Site.